1. | Does this service require a special mobile phone? Do we require Internet / GPRS enabled mobile phones? |
| No. In any ordinary mobile phone you can listen to Radio Sai. Internet / GPRS is not required. |
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2. | Which mobile phone service provider is offering this service? |
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| Only Airtel to startwith. It means, only if you have Airtel SIM card, you can avail this service. |
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3. | When would other mobile phone service providers offer this service? |
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| Other mobile phone service providers like BSNL, Reliance, Tata Docomo, Aircel, Vodafone, Idea etc. will start offering this service shortly. |
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4. | Is the service available for entire world? |
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| This service is offered only for mobile phone users in India, not overseas. |
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5. | How to register for this service? |
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| If you have a Airtel SIM card, just dial 55251 and follow the instructions. This would enable you to subscribe for this service. |
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6. | How much we have to pay for availing this service? |
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| Rs.5/- for registration (one-time payment) Rs.2/- for subscription (per day) |
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| As soon as you register for this service, Rs.5/- would be debited from your mobile account. Subsequently Rs.2/- will get debited everyday whether you tune in to Radio Sai on your mobile or not. |
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7. | We know Radio Sai is offered FREE by Swami but why is there a charge for this service now? |
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| As usual, Radio Sai is offering this service freely. However, the mobile phone service providers charge for providing this service through their platforms; Radio Sai earns no revenue. |
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8. | Is it possible to unsubscribe for this service? |
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| Yes. Dial 55251, follow the menu and choose the option to unsubscribe this service. |
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9. | Will I be able to listen to Radio Sai on mobile while in ‘Roaming’? |
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| No. |
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10. | While I am listening to Radio Sai on my mobile phone, will I get incoming calls? |
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| There would be a beep sound indicating a incoming call. We need to keenly listen to the beep sound and attend the call, else the caller would get busy tone. |
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11. | Whom to address the disputes if any, concerning the subscription charges? |
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| You need to address it only to the respective ‘Customer Care’ of mobile phone service providers. |
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12. | To whom we should address our suggestions/feedback regarding the programmes on Radio Sai? |
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| As always, please share your valuable suggestions / feedback to listener@radiosai.org |
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